Education and Training

Transit organizations who conduct their own paratransit evaluation and mobility management work with a C.A.R.E. consultant to build and improve their program.

Individual and Small Group Education to Fit Your Needs

• Understanding the FTA Circular & ADA Paratransit Requirements

• Reviewing and Understanding Your Current Paratransit Plan

• Techniques of Making a Complete Paratransit Determination

• Practical Implementation of Paper Application Eligibility

• How to Interpret a Paper Application for an Accurate Determination

• How to Conduct a Comprehensive Phone Interview

• How to Conduct an Efficient In-Person Functional Test

• How to Implement an In-Person Eligibility Process

• Practical Physical Functional Testing

• Applying Cognitive Functional Testing

• Conducting an Interview - Intensive Practicum

• Understanding Medical Verification Information and How it Applies to a Paratransit Evaluation

• What to Look for when Performing Internal Quality Review

• Quality Review as Ongoing Program Improvement

• Implementation of an Auto Renewal Program

• Customer Service: Stressors for People with Disabilities, their Families, and Caregivers